General Terms and Conditions of Contract

Service provider data
Voxinfo Kft.
Address: 1037 Budapest, Bécsi út 269.
Tax number: 12180439-2-41
Business registration number: 01-09-562739

The customer

The customer is the person who uses the Virtual Vignette service and/or makes purchases on the surface thereby accepting the General Terms and Conditions of Contract and the contents of the privacy policy

The subject of the service

The service provider provides clients the opportunity to use the website along with all its services and options.

The aim of the general terms and conditions of contract

The General Terms and Conditions of Contract of the Virtual Vignette (GTCC) contains the general conditions of the legal relationship between the Service provider and the Customer who enters a contract with them. Matters not regulated here are governed without separate provision by the prevailing laws, official regulations in effect applying to the Service Provider's business activities as well as by the Civil Code.

Publication of the general terms and conditions of contract of the virtual vignette

In order to use the Virtual Vignette Service, the Customer must accept the  General Terms and Conditions of Contract of the Virtual Vignette. If the Customer initiates the purchase process on the Virtual Vignette website interface, they are considered to have accepted the  General Terms and Conditions of Contract of the Virtual Vignette.

The Parties' obligations

The service provider provides the ordered service from the time of registration or purchase. The user is responsible for providing a valid email address during the registration or purchase process as well as for keeping the password they have provided unavailable to unauthorized persons. The user is obligated to notify the service provider immediately of any unauthorized use of their identity they use on the website.

Modify/cancel order

The order cannot be canceled after it has been confirmed (Purchase).


Fees in connection with the vignettes sold at
The transactional fee, the fee for administrative matters connected to purchase which is the service provider's fee
The table below contains the highway vignette fees as well as the transactional fees depending on the method payment:

Conditions of payment

The Customer pays for the purchased service electronically by credit card, Apple Pay or Google Pay, when placing the order. In the case of the purchase of a highway sticker, the financial settlement does not automatically entitle the Customer to use the highways.

Conditions of invoicing

If you pay online, the system will issue an invoice including VAT if the Customer has checked the “Request Invoice” box during the payment process. If the Customer does not request an invoice during the payment process, we cannot retroactively provide one.

The invoice of the service is available in PDF format. After payment, the Customer must click a button for the PDF to appear and then they must also print it out. This will be an original copy of the invoice, the customer's copy (it is valid without a signature or stamp), it is suitable for accounting and meets the requirements of  NGM Regulation 23/2014 (VI.30.)

You will receive access to the printable invoice also via email (you will not receive the invoice in the email!), thus, if you cannot print the invoice after payment, you can print it later.

The customer accepts that it is the Customer's responsibility to print the invoice, Voxinfo Kft. will not mail it to them.

By accepting the “the data is correct, I understand and accept the terms and conditions of use” during the process, the Customer accepts that Voxinfo Kft authorizes them to print out the invoice they received of the service, furthermore, they accept the conditions of invoice issue applying to the Customer.


The invoicing document will always be issued in English, regardless of the language chosen at the time of purchase.

Free SMS service

On our site, you can optionally request a free SMS confirmation. The SMS confirmation will include the fact that the e-vignette purchase was successful, the validity period of the vignette, the type of vignette, the order number and the registration number for which you purchased the vignette. The SMS is a free, extra service for your convenience. We can only send an SMS confirmation of your e-vignette purchase if you have entered the correct phone number format, e.g. +36306382494. We are not able to send an SMS confirmation afterwards.

Seasonal coupon service

Seasonally on our site you can use a discount coupon. Each voucher has a unique code and can only be used once. Each coupon has an expiry date, so the voucher cannot be used after the expiry date. The coupon entitles you to a discount in the indicated currency, which must be entered and validated on the purchase summary page before the payment. The amount of the voucher will be deducted from the amount of the convenience fee of the purchase. The coupon cannot be used afterwards (after the purchase). Only one voucher can be used at a time and cannot be combined with any other discount. Some coupons can only be used on the indicated highway vignette, not on other types of vignettes.

Exclusion of resale

Customers may only purchase the products with the terms and conditions indicated at for their own use, they are not entitled to any form of retail activity. The Service Provider is entitled to ban the Customer effective immediately if they gain knowledge of such resale activities.

Separate regulations applying to the purchase of the right to highway use

When purchasing a highway vignette, financial performance in and of itself does not automatically mean a right to use the highways. If you do not receive a receipt via email or confirmation does not appear in your browser after a successful purchase, please contact our customer service. If you drive onto toll highway without confirmation, the possible consequences are the responsibility of the customer, our company does not assume any liability in such cases.

In accordance with the legal regulations in effect, the e-vignette must always be purchased for the toll section of the road before driving onto it (practically, this means before travel). Retroactively purchasing a vignette does not mean retroactive entitlement to use of the road, thus, retroactively purchased vignettes are considered unauthorized road use and will result in a penalty.

About the contract between absentee parties and the right to withdrawal

The Service provider will begin providing the service directly after the purchase has been completed. Thus, the Customer, according to Government Regulation 45/2014. (II. 26.) on contracts concluded between absentee parties, is not entitled to the right to withdrawal.

The service's scope of area

The Virtual Vignette Services provided by the Service Provider is available from Hungary and abroad.

The scope of the general terms and conditions of contract of the virtual vignette

The service provider reserves the right to partially or fully modify the General Terms and Conditions of Contract at any time. The Virtual Vignette GTCC and its prevailing modifications become valid when they are published. The GTCC will always remain in effect while the Service Provider is providing the Virtual Vignette Service.

Duration of the contract and its termination

The Parties conclude the present contract for an indefinite duration. The user may terminate the contract by sending an email to requesting that their data be deleted from the email address they used to log in. The data manager deletes the data within 5 business days of receiving the request. If the data is deleted, the user's registration is canceled as well, but the data of the user's purchases, invoices, receipts are not deleted. The Service Provider is entitled to terminate the contract effective immediately if they gain knowledge of the user using their service for illegal purposes. The service provider may unilaterally initiate amendment of the provisions of the present contract. In this case, the service provider is obligated to send the amended contract text to the user 15 days before it comes into effect via email or internal mailing system. The user notes that by using the service, i. e. logging in after the amendment has come into effect, they are accepting the amended terms and conditions.

Highway vignette
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